We view the protection of individual privacy as critically important and we are committed to maintaining the highest standards in the industry. It is our fundamental goal to remain a leader in assisted search technologies while maintaining our commitment to these privacy standards.
We do not collect any Personally Identifiable Information (PII), unless specifically needed to provide you with the information and/or service that you are seeking. When collecting PII, we only use the information collected as required to provide the information/service that you requested.
Our Contact Us and Information Request Forms request your name, phone number, email and comments.
We do collect limited information anonymously, such as your IP address, browser configuration, etc., your activity on the website, and the date/time of this event. We may set and access our cookies on your system in order to customize the delivery of our services to your preferences and for the purposes of tracking the effectiveness of our services.
We may, on occasion, ask you for additional information so that we may contact you for follow up on specific inquiries. This information is never sold or given to any other agency or individual for any other use. Examples of personally-identifiable data that may be requested include your name, address, and e-mail address.
SHARING WITH THIRD-PARTIES
We do not share any data we collect with any third parties unless specifically requested by you to do so and all data is maintained in strict confidence. We may, however, share information on individuals as we deem necessary to comply with government and law enforcement officials as required by law.
We take the utmost precaution with your personal information. Our servers are located in one of the largest, most secure colocation facilities in the country and we utilize their managed firewall programs to provide highest level of security against potential hacking threats. We utilize a multi-tiered server architecture to store user information on servers that are not publically accessible and we encrypt all credit card and other sensitive data, such that, even if a hacker were to gain access to our data, the data would be useless to the hacker.
For more information, or if you have questions or concerns regarding our privacy practices, please contact us.